Coaching Agreement

1. You and the coach

The coach: Anas Haddad Fit Coaching Services, a Sole Establishment licensed in Dubai, United Arab Emirates. Licence no. 1653696, register no. 2928186. Activity: Personal Sport Coaching Services. Email: anashaddad.fit@gmail.com.

You: the person who buys the program.

This program is for adults, so you need to be 18 or over.

2. What you get

Coached by Anas is one to one online coaching. It runs for a minimum of 12 weeks, and it starts on the day of your kickoff call.

• A training program built for you, in 4 week blocks.
• Nutrition targets and a framework, updated weekly. This is general guidance, not clinical nutrition, and not treatment for any medical condition.
• A short daily check in, which the coach reacts to within 24 hours, six days a week.
• A weekly check in, then the coach's review before your next training week starts. The review is a voice note, a video note or a written message, at the coach's choice, and includes any changes to your program. It is not a call.
• One 30 minute video call each month.
• An alignment call and a kickoff call at the start.
• Progress photos are optional. They are never required.

When the coach replies

• The coach works six days a week and takes one day off each week. On that day he is off, and anything you send is answered the next day.
• On the other six days, messages are answered within 24 hours. There are no fixed hours, and the coach is not online around the clock.
• The day off, and the days and times for check ins and reviews, are in the onboarding guide. The coach can adjust them with reasonable notice.

3. Payment

• Your fee is shown on your invoice or payment link. All fees are in US dollars.
• Payment is due in full before the kickoff call.
• Your fee covers the full 12 weeks, including if you decide to stop early.
• Coached by Anas is a fixed 12 week program, not a subscription. It never renews automatically.
• If the coach has agreed a payment exception in writing, the terms of that exception apply.

4. Refunds and your start date

• Once you have paid, your fee is not refundable, whether or not you finish the program.
• You can move your start date once, if you ask before the kickoff call. After the kickoff call the date is fixed.
• Within 48 hours of your payment, the coach may decide not to take you on, for any reason. One example is a medical issue that comes up during onboarding. If that happens you get a full refund.
• That decision is the coach's to make. It is there so he can step back if coaching you would not be safe or right for you, and it is not a cooling off period or a way to cancel.

5. Pausing

• You can pause for up to 14 days in total across the 12 weeks, in one block or in several.
• Pausing applies once the program has started. Before the kickoff call, the start date change in section 4 applies instead.
• For a planned pause (travel, a holiday, work), tell the coach at least 48 hours before it starts.
• For illness, injury or an emergency, the pause starts on the day you tell the coach.
• Your fee does not change.
• Your end date moves back by the number of days you paused.

6. Missed payments

• If a payment fails, coaching stops that day and starts again as soon as it goes through.
• Those days do not move your end date and do not count as pause days.

7. Your health and responsibilities

• Please fill in the Health Screening Questionnaire before your kickoff call.
• Depending on your answers, the coach may ask you for written clearance from your doctor before training starts.
• Tell the coach straight away about any injury, pain, illness or change in your medication or health.
• Be honest in your check ins. It is the only way the coaching can work.
• Train at your own discretion and within your own limits.
• The coach is not a doctor. Nothing in the coaching is medical advice, diagnosis or treatment.
• The questionnaire forms part of this agreement.

8. Privacy and legal

• Your check ins, measurements and photos are used only to coach you.
• Your photos and your results are never shared publicly without your separate written consent.
• Testimonials are opt in and are agreed separately.
• The coach's total liability to you under this agreement is limited to the fees you have paid, and the coach is not liable for indirect or consequential loss. Nothing here limits liability that cannot be limited under UAE law.
• This agreement is under the law of the United Arab Emirates. The courts of Dubai decide any dispute.

Questions

If anything here is unclear, email anashaddad.fit@gmail.com before you pay and Anas will get back to you.